# Terms of Service - URL: https://joinrevv.co/terms - Last updated: 2026-10-11 These terms apply when you use the Revv website, product and services (the “Service”). By using the Service, you agree to these terms. If you use the Service for a business, you agree for that business, and you confirm that you have the authority to do so. If you do not agree, do not use the Service. ## 1. What Revv is Revv is software for collision repair businesses. It reviews repair estimates, organizes teardown photos and notes, and drafts estimate lines, supplements and replies to insurers, with the sources that support them. **Revv is a software tool only.** Revv is not an insurer, an insurance adjuster, a public adjuster, an appraiser or a law firm. Revv does not represent vehicle owners, does not negotiate claims, and does not contact insurers or customers on your behalf. Nothing in the Service is legal, insurance or financial advice, and no attorney-client or agency relationship comes from your use of the Service. ## 2. Who can use the Service The Service is for businesses in the collision repair industry, such as independent shops, multi-shop operators and dealer body shops, and for their employees. You must be at least 18 years old and allowed to do business where you operate. The Service is not for consumers who handle their own insurance claims. ## 3. Your account Keep your login details secret, and tell us at once if you think someone else has used your account. You are responsible for all activity in your account. ## 4. AI drafts and your review The Service uses artificial intelligence to draft content. AI output can be wrong, incomplete or out of date, and a cited source can be misread or can change. Revv suggests; you decide. - Review every suggested line, amount, source and message before you use it. - Revv makes no change to an estimate until you apply it, and sends nothing until you send it. - You are responsible for your estimates, your repairs, every document and message that you send, and your compliance with the laws, regulations, licensing rules and insurer agreements that apply to you. - Revv does not guarantee that an insurer will approve or pay for any line, supplement or claim. ## 5. Your data You keep all rights to the estimates, photos, voice notes, documents and other content that you upload (“Your Data”). You give Revv permission to host, copy, process and display Your Data only as necessary to provide, secure and improve the Service for you. You confirm that you have the right to upload Your Data, including any information about vehicle owners or other people in it. Our [Privacy Policy](https://joinrevv.co/privacy) tells how we handle personal information. ## 6. Messages If you use Revv through text or chat messages, you are responsible for the content that you send, and for having permission to share any information about other people. Your carrier’s message and data rates can apply. ## 7. Acceptable use Do not use the Service to: - send false, misleading or fraudulent information to an insurer, a customer or anyone else; - break any law, or the rights of another person; - upload content that you do not have the right to share; - copy, reverse engineer or scrape the Service, or try to get its underlying models or data; - resell or share access to the Service without our written permission; - interfere with the security or operation of the Service. ## 8. Third-party content and trademarks The Service can refer to OEM repair procedures, estimating systems, industry guides and other third-party materials. These materials belong to their owners, can change without notice, and are subject to the owners’ terms. You must have your own access rights where those owners require it. CCC ONE, Mitchell, Audatex, Honda, iPhone and iMessage are trademarks of their respective owners. Revv is not affiliated with, sponsored by or endorsed by these companies. ## 9. Fees Paid plans, prices and billing terms are set out in your order form or plan. Unless your order form says otherwise, fees are not refundable. ## 10. Our rights Revv and its licensors own the Service, including its software, design and content, except Your Data. These terms do not give you any right to our names, logos or trademarks. If you send us feedback, we can use it without any obligation to you. ## 11. Disclaimers The Service is provided “as is” and “as available”. To the maximum extent the law permits, Revv makes no warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy and non-infringement. We do not promise that the Service will be uninterrupted or free of errors. ## 12. Limitation of liability To the maximum extent the law permits, Revv is not liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, revenue, data or goodwill. Revv’s total liability for all claims about the Service is limited to the amount that you paid us for the Service in the 12 months before the claim. ## 13. Indemnity You agree to defend and hold Revv harmless from claims by third parties that come from Your Data, from documents or messages that you send, or from your breach of these terms or of the law. ## 14. Ending the Service You can stop using the Service at any time. We can suspend or end your access if you break these terms or if we must do so by law. Sections that by their nature must continue after the end of the Service will continue. ## 15. Changes to these terms We can change these terms. If a change is important, we will tell you before it starts. If you continue to use the Service after a change starts, you accept the new terms. ## 16. Contact For questions about these terms, contact us through the [form on our website](https://joinrevv.co/#estimate).